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Shipping & Handling

The Tot Zone partners with global merchants and artisans to provide you with the best prices and most unique products.

This means that your order is shipped from various global locations using a fully insured and tracked courier service.

Because we ship directly from our partners, please allow 5-15 business days for delivery

During busy periods, especially in the lead up to Christmas, this can increase by a week or two.

Once an order is on its way, you will be sent an email containing your tracking number so you can keep an eye on progress.

You can also check the status of your order using our order tracking page here.

Tracking information can take a few days to appear.

If you don't see any updates please do not worry and check back in a few days time

If after 15 business days of your order date you still cannot see any updates please contact us athello@thetotzone.com and we'll help you out :)